This package includes all 30 continuing education hours required for active designated brokers with a license renewing on or after January 1, 2025.

Courses included in this package:

• Broker Management Clinic 1: Statutes and Rules (3 broker management clinic hours)
• Broker Management Clinic 2: Broker Policies (3 broker management clinic hours)
• Broker Management Clinic 3: Supervision (Risk Management) in Arizona (3 broker management clinic hours)
• Navigating Arizona Agency (3 mandatory agency law hours)
• Arizona Contracts and Contract Law (3 mandatory contract law hours)
• Arizona Legal Updates (3 mandatory legal hours)
• Arizona Disclosures (3 mandatory disclosures hours)
• Sexual Harassment, Sexual Discrimination, and Fair Housing in Arizona (3 mandatory fair housing hours)
• Deed Fraud in Arizona (1 mandatory deed fraud hour)
• Firewise in Arizona (1 mandatory FireWise hour)
• Water in Arizona (1 mandatory Water hour)
• Property Inspection Issues in Arizona (3 general hours)

This package includes all 30 continuing education hours required for active designated brokers with a license renewing on or after January 1, 2025.

Courses included in this package:

• Broker Management Clinic 1: Statutes and Rules (3 broker management clinic hours)
• Broker Management Clinic 2: Broker Policies (3 broker management clinic hours)
• Broker Management Clinic 3: Supervision (Risk Management) in Arizona (3 broker management clinic hours)
• Navigating Arizona Agency (3 mandatory agency law hours)
• Arizona Contracts and Contract Law (3 mandatory contract law hours)
• Arizona Legal Updates (3 mandatory legal hours)
• Arizona Disclosures (3 mandatory disclosures hours)
• Sexual Harassment, Sexual Discrimination, and Fair Housing in Arizona (3 mandatory fair housing hours)
• Deed Fraud in Arizona (1 mandatory deed fraud hour)
• Firewise in Arizona (1 mandatory FireWise hour)
• Water in Arizona (1 mandatory Water hour)
• Property Inspection Issues in Arizona (3 general hours)

PLUS, this package includes the ProPath Sales Skill Builder professional development program!

• Sales Communication Strategies: Unlock essential communication skills, navigate legal and ethical communication, enhance problem-solving skills, and build trust. Get ready to build a robust set of communication skills you’ll use throughout your real estate career.
• Overcoming Obstacles: Discover how your thinking influences problem-solving, overcome mental obstacles, and develop practical solutions for real estate challenges. Refine your skills with practice and create plans for real-world situations.
• Tech Tools For Selling Real Estate: Ready to elevate your real estate game with tech magic? This course is your ultimate guide to mastering crucial industry technologies, from mastering CRMs and MLSs, to unlocking the power of social media, e-signatures, and QR codes.

Professional development courses do not qualify for CE credits. This package includes a total of nine hours of professional development content that is not included in the mandatory or elective course hours listed.

Disclosure allows buyers and sellers to make informed decisions. Disclosure mandated by law includes the requirement to reveal relevant property facts and potential conflicts of interest. Sellers and buyers have both rights and responsibilities regarding material facts. This course will walk you through required disclosures and your role in ensuring appropriate disclosures are made.  

Course highlights include:

• Agency relationship disclosure and fiduciary duties owed to customers and clients
• The Seller’s Property Disclosure Statement and the Residential Resale Real Estate Purchase Contract
• Items that must be disclosed, including environmental hazard, HOA, and defect disclosure
• Personal interest disclosure and how and when it's required

This course counts as 3 mandatory hours in Disclosures in Arizona.

Real estate practice hinges on the concept of agency, where real estate professionals represent the needs of buyers and/or sellers.  Buyers and sellers may choose to act for themselves as customers or to enter into an agency agreement whereby the licensee/brokerage firm acts for them in the capacity of an agent.  Agency means to act for another in a fiduciary manner.  This course explores no representation, full representation, and dual agency with its limited representation.

Course highlights:

• Fiduciary duties agents owe to customers and clients, and how the duties impact your daily real estate activities
• Activities and duties associated with your role as a listing agent
• Role and responsibilities of a buyer’s agent or dual agent
• Implied agreements and express agreements, cancelling agreements
• Record keeping requirements

This course counts as 3 mandatory hours in Agency Law in Arizona.

When things go wrong in a real estate transaction, consumers often look to licensees as the cause. Because of this, it’s important for you to have a firm grasp of risk management and how to employ risk management strategies to protect yourself, your clients, and your business.

Course highlights include:

• Rsk management concepts and key terms
• Common high-risk areas, such as conflict of interest situations; kickbacks RESPA violations; and the failure to research, investigate, and disclose material facts
• Do and don’t lists to help you minimize risk associated with such issues as trust fund handling, contract preparation, and multiple offer situations
• Online risk management strategies
• How a licensee's actions can increase exposure to risk in fair housing, advertising, and agency duties
• Checklists for creating a detailed data security and privacy plan for your business
• How errors and omissions insurance can protect you from certain liabilities
• The role of the consumer in your attempts to minimize risk
• Activities and scenarios to reinforce key concepts

From listing agreements, to buyer/broker agreements, to purchase offers, contracts are the legally binding glue that holds the industry together. It's important for you to be knowledgeable on all real estate contracts you use.

Arizona Contracts and Contract Law provides a comprehensive overview of how to successfully complete common real estate contracts and agreements.

Course highlights include:

• Defining characteristics of a legally binding and valid contract
• Listing agreements, buyer-broker agreements, and purchase agreements
• Updates to the Residential Resale Real Estate Purchase Contract
• Common contract addenda, including the Additional Clause Addendum, and the Domestic Water Well Addendum
• How to reduce your risk when working with contracts
• Activities and scenarios to reinforce key concepts

The world keeps changing—sometimes at lightning speed, it seems—and the Arizona Legislature makes sure that Arizona’s laws protect and promote the interests of the state’s residents in light of those changes. Every year, the legislators meet to approve, deny, and amend bills that directly impact you and your real estate practice.

This three-hour course reviews fundamentals of real estate like property management, vacation rentals, brokerage marketing, and real estate teams, and the legislation from the most recent legislative sessions that impacts these areas of real estate practice. With this approach, we make sure that you’re both reminded of your foundational real estate education, and prepared to abide by the newest laws when serving your clients.      

Course highlights include:

• Eviction-related legislation
• Property management laws
• Vacation rentals and timeshares
• Fix and flips and the handyman exemption
• Brokerage marketing and advertising review
• ADRE’s Substantive Policy Statement on real estate teams
• Promotional activities and prospecting communications
• Electronic signatures and notarization
• Marijuana-related legislation
• Utility disclosure laws
• Arizona's homestead law

*This course counts as 3 mandatory hours in Legal Issues in Arizona.

Unlike most owner-occupied homebuyers, real estate investors enter the market to make money. By learning about investor motivators and criteria, you’ll be in a better position to help your clients navigate this asset strategy.

Working with Real Estate Investors (AZ) will examine key investment strategies and look at how those strategies shape short- and long-term investment objectives for Arizona real estate investors. The course also will review the distinct liabilities and rewards you may encounter when working with investor clients.

Course highlights:

• Pros and cons of working with investor clients
• Short- and long-term acquisition strategies 
• A Criteria Worksheet to help you better understand your investor clients and their objectives
• Networking and lead generation strategies employed by investors
• Identifying and reducing risk exposure when working with investor clients
• Duties and responsibilities owed to real estate investor clients
• Real estate investment advice and landmines to watch for
• Activities and scenarios to provide real-world context for course content

In the age of movements such as #MeToo and Time’s Up, sexual harassment and sexual discrimination have moved to the forefront of the national conversation. Sex is a protected class under federal and Arizona civil rights and fair housing laws, and sexual harassment is recognized as a form of sex discrimination.

Allegations, investigations, firings, resignations, and even arrests have rippled across major industries and affected high-profile individuals in entertainment, media, politics, and business. In short: Workplace behavior is under a microscope like never before. The real estate industry is no exception, and some areas leave clients and licensees highly vulnerable, with enforcement powerhouses like HUD and the EEOC stepping in to defend consumers against sexual harassment and sexual discrimination.

This three-hour course helps protect clients and customers from harassment by brokers, licensees, lenders, property managers, and others in the housing industry and provides guidance on how to file complaints when individuals do encounter harassment.

Course highlights include:  

• How sexual harassment is defined by the U.S. Equal Employment Opportunity Commission (EEOC), the U.S. Department of Housing and Urban Development (HUD), and the National Association of REALTORS® (NAR)
• The protections offered through Title VII of the Civil Rights Act, the federal and Arizona fair housing acts, and other Arizona laws
• The ramifications of sexual harassment within a brokerage, including how it affects clients and customers
• The federal Sexual Harassment Housing Initiative
• Federal and Arizona laws protecting sexual orientation and gender identity in housing
• Landmark legal cases relating to sexual harassment and gender discrimination
• Tips for putting together a comprehensive office policy that addresses sexual harassment and the complaint process
• Interactive activities and scenarios to seal in the new information and frame it in everyday context

Emotional support animals, service animals, and reasonable accommodation. How does the concept of reasonable accommodation as it relates to fair housing law and assistance animals play out in Arizona property management? Must a property manager accept a tenant's emotional support animal, and under what conditions? What proof can a property manager or landlord require of a tenant who claims a need for an emotional support animal? How do the federal and Arizona fair housing acts apply, and where do they stop? This is a topic that sparks questions around what the laws are and how and when they apply in cases of individuals with assistance animals.

This three-hour course explores the issues and options for landlords and property managers surrounding assistance animals, helping real estate professionals recognize scenarios in which the fair housing and disabilities laws apply and helping to ensure that individuals with disabilities have equal access to housing.

Course highlights:

• The evolution of federal and Arizona fair housing and disability-related law
• A comparison of the Americans with Disabilities Act/Arizonans with Disabilities Act and the federal and Arizona fair housing acts, and a diagnosis of when the various laws apply
• Definitions related to disability and the types of assistance animals
• How to work with clients with assistance animals
• How to handle requests for reasonable accommodations or modifications
• Activities and scenarios to reinforce key concepts

Note: This course does not meet NAR Fair Housing requirements.

Affordable housing, or lack thereof, has been a discussion topic in the media, advocacy groups, and the political arena for years, and lately the chatter has become louder and more urgent. As the leader of one housing coalition stated, “It’s not a housing crisis. It’s a housing catastrophe.” Arizona is not immune to affordable housing issues, and to better serve would-be home buyers, licensees must first be aware of the crisis, and second, learn all they can about affordable home solutions, including reasonable financing options.

In this three-hour course we’ll explore the impact that a lack of affordable housing has on Arizona: its individuals, families, communities, and the real estate industry, while offering real-world solutions that licensees can share with would-be homeowners for housing and financing.

This course covers:

• The affordable housing crisis in Arizona and nationally, including the segments of the population (demographic and geographic) that are most impacted
• How the government and Arizona communities are attempting to address the lack of affordable housing
• Up to date graphs, charts, and statistics from the Joint Center for Housing Studies of Harvard University, the National Low Income Housing Coalition, and the National Association of REALTORS®
• Creative housing options to make homeownership more affordable, including new home manufacturing and lifestyle trends
• Financing options for down payment assistance, no down payment loan products, and loans with more flexible underwriting standards
• “Bringing it Home” lessons that help Arizona licensees apply what they’ve learned on behalf of their clients and communities

For buyers and sellers, home inspections can loom large—potential deal-killers wrapped up in mystery, worry, and even suspicion. Helping your clients understand the home inspection process—from the inspector’s role, to your role, to their role—can reduce some of that anxiety. This means you need to be prepared to address the importance of an inspection contingency, explain disclosure obligations, manage expectations, understand common inspection-related issues, and recommend specialized inspections as needed to protect your clients and yourself.

For instance, maybe you have a client who wants to buy a home in Maricopa County, but she’s worried about the risk of fissures. Or maybe your investor client wants to snap up a foreclosed property in Phoenix, but it shows signs of water damage and neglect. Or maybe you have a client who wants to unload a property riddled with subterranean termite damage.

Every home inspection is different—each property has its own issues, and each client has his own set of unique concerns and demands. Properly educating buyers and sellers on the inspection process and any resulting negotiations can reduce nerves and build confidence.

Course highlights:

• The importance of the inspection contingency
• The Arizona Seller’s Property Disclosure Statement and other mandatory disclosure forms
• Navigating the inspection process
• Licensee and seller disclosure obligations
• Red flags related to common structural, plumbing, and electrical issues
• Specialized inspection types addressing fissures, problem soils, subterranean termites, radon, sewer lines, plumbing, and more
• Interactive activities and scenarios to seal in the new information and frame it in everyday context

Arizona’s State Plan on Aging 2019-2022 reports that 1.5 million adults aged 60 and older live in the state, which is 26% of the state’s population. That group’s numbers are rising fast, which adds up to opportunities for your business.

The senior market in Arizona needs the services of real estate professionals who understand its unique concerns. A comprehensive understanding of the particulars and practicalities of this market segment will equip you to serve older adult clients with the respect and honor they deserve.

In this three-hour course we’ll explore best practices in addressing the distinctive considerations in the senior marketplace. Course highlights include:

• Senior market stats in Arizona
• Financial and lifestyle considerations for older clients
• Seniors and legal competence
• Senior seller and property preparation for listing
• Four significant considerations for older adult buyers
• Potential snags and how to overcome them
• Options in senior adult communities in Arizona, both traditional and noteworthy
• Housing programs for low-income seniors in Arizona
• The senior market as a niche

No two contracts are ever the same. That’s why you can’t let your guard down when you’re completing or reviewing one. Even a minor error can send a transaction sideways. Luckily, there are some simple steps you can take to reduce your risk and protect your licensees, clients, and customers.

First, stay sharp on the basics. It’s easy to think that if you’ve reviewed one contract, you’ve reviewed a million, but complacency is dangerous in business where everything is constantly changing. Second, expect the unexpected. You never know when one of your licensees is going to knock on your door with a sticky situation she doesn’t know how to handle. And third, create and maintain a policies and procedures manual to help ensure your licensees always know what’s expected of them.

Broker Management Clinic 1: Statutes and Rules (Contracts) addresses all three of these areas so that you’ll be ready for whatever comes your way.

This three-hour course meets the Arizona’s statutory requirements for one of the three Broker Management Clinics for designated brokers and delegated associate brokers.

Course highlights include:

• Supervisory responsibilities of Arizona brokers
• Contract requirements for listing agreements and buyer-broker agreements
• Reasons for agreement cancellations
• Purchase agreement overview
• Contract termination after ratification
• Record retention requirements
• Common disclosures and addenda
• Contracts and ADRE transactional offenses
• Policies and procedures manual best practices to address contractual issues
• Risks associated with buyer love letters
• Activities and scenarios to reinforce key concepts

Arizona requires new designated, delegated associate, and self-employed brokers to complete nine hours of Broker Management Clinic. Clinic 2, Broker Policy Development, is designed to help brokers refine management skills and implement effective processes and systems to ensure a compliant, well-run brokerage.

This three-hour course meets the requirements for Arizona Broker Management Clinic 2.

Course highlights include:

• Supervision requirements
• Written policies and procedures requirements
• Appropriate use of contracts and forms
• Advertising review requirements
• Document handling and retention requirements
• The use of unlicensed assistants
• Delegation of authority
• Practical exercises to help reinforce key concepts

Whether you’re a designated broker, associate broker, or a salesperson, the business of real estate has serious risks. In residential real estate transactions, licensees represent clients in one of the largest purchases of consumers’ lives, and they require licensees’ expertise to hold their transaction together.

Inside the brokerage, risks multiply for designated brokers with affiliated licensees because you may be held liable for the actions, or inactions, of affiliated licensees who work under your license. Claims against a real estate business may lead to disciplinary action, fines, court judgments, and license forfeiture for both you and your affiliated licensees.

Supervision (Risk Management) in Arizona addresses the risks inherent in the real estate business and then focuses on best practices for risk management strategies. This three-hour course meets the Arizona’s statutory requirements for one of the three Broker Management Clinics for designated brokers and delegated associate brokers.

Course highlights include:

• The designated broker’s role and responsibilities
• Steps to effective risk management plans
• How to avoid liability to prevent risk
• Error and omissions insurance as a risk management tool
• Risk management for potential disasters
• Supervision strategies for brokers and managers
• Supervising teams and unlicensed personnel
• Compliant and secure practices for record maintenance and disposal
• Information inventories, data security, and online threats
• Activities and scenarios to reinforce key concepts

Arizona's dry climate and fast-growing population make water a crucial and often disputed resource. Real estate professionals in Arizona should have a deep understanding of water resources, rights, and regulations to advise their clients effectively in property transactions and on water-related matters.

This one-hour course enables you to understand water management laws and policies, helping you stay updated with regulations. It also allows you to educate clients about the importance of water conservation, the impact of water availability, and how water availability can affect property ownership and use.

Course highlights include:

• An overview of the 1980 Arizona Groundwater Management Act
• Understanding of the roles of Active Management Areas and Irrigation Non-Expansion Areas
• Outlines the purpose of the Assured and Adequate Water Supply programs
• Details about water distribution systems in Arizona
• Reviews water rights in Arizona
• Innovate technologies to address water challenges
• Water-related fees for property owners
• Types and characteristics of grandfathered water rights
• Discussion of the Assured Water Supply Law and Alternative Path to Designation of Assured Water Supply (ADAWS)

This one-hour course is designed to equip you with the knowledge and tools needed to recognize and prevent deed fraud. You'll learn about the different types of deeds commonly used in Arizona, the legal requirements for valid deeds, and the roles of various parties in real estate transactions. You'll also gain insights into the tactics used by fraudsters, the red flags to watch for, and the preventive measures that can protect your clients and your business. By the end of this course, you'll be better prepared to safeguard against fraudulent activities and ensure the integrity of real estate transactions.

Course highlights include:

• An understanding of deed fraud and how it is carried out
• Explore the consequences of deed fraud
• Fundamentals and types of deeds in Arizona
• Details about the deed recording process in Arizona
• Main categories of deed fraud criminals
• Protecting yourself from inadvertent involvement in deed fraud
• Identifying red flag in real-world deed fraud evidence
• Preventative measures to avoid deed fraud
• Undoing deed fraud after the fact

Given the increasing frequency and severity of wildfires, there is a growing need for proactive measures to safeguard properties and lives. This one-hour course is tailored to educate real estate licensees about the Firewise program, emphasizing the significance of exercising reasonable skill and care in real estate practices. Its goal is to update licensees on the fundamentals of the Firewise program, equipping them with the knowledge to establish defensible spaces that can better withstand wildfires and ensure the safety of firefighters working to protect properties.

Course highlights include:

• An overview of the Firewise program
• Understanding of the impact of wildfires on Arizona communities
• Factors that contribute to wildfires
• Improving wildfire survivability
• Preparing for wildfire evacuations
• What to do if evacuation is impossible

In this course, you’ll learn about the history of housing discrimination and its lasting impact in order to better understand why fair housing laws are necessary. You’ll review the federal laws that provide protection against housing discrimination and what actions are prohibited and required by these laws in the business of real estate. This will include reviewing the personal characteristics—race, color, religion, national origin, sex, familial status, and disability--that federal law protects from discrimination in housing. Besides these federal protections, there are state and local government fair housing laws that protect additional personal characteristics from discrimination in housing and you’ll find out where to get more fair housing information for your clients.

You’ll also learn some best practices for fair housing marketing and some strategies to avoid steering and making assumptions based on stereotypes. You’ll role play some scenarios to practice interrupting any implicit biases so that consumers are treated with equal concern, respect, and fairness. By allowing consumers to choose which communities/neighborhoods they want to live in, you can do your part to uphold fair housing laws and end housing discrimination.

This course was designed to meet the REALTOR® Fair Housing Training Requirement. Please confirm that your local association, who administers the Fair Housing training, will accept this course.